Things happen, we understand. Our cancellation policy gives you the flexibility to do what you have to do if your plans change.
You are allowed to cancel the purchase of the ticket within fourteen (14) days after purchase. Tickets purchased within a fourteen (14) day range from the Event are non-refundable.
Please note: if the in-person event gets cancelled for any reason, you will receive a 100% refund of your in-person passes.
You also have the option of transferring your pass, which you can do yourself for free at any point until twenty-four hours prior to the event.
How to cancel
If you need to cancel your pass, get in touch with us at hello@dpw.ai with “Cancel Ticket” in the subject line. An administrative charge may apply.